Download help
Find files in your account library, re-download a purchase, and check compatible formats.
Helpful answers, without the runaround.
Find download, licensing, and purchase guidance, or send a note when you need a real person.
Licensing terms
Understand classroom, family, school, and team use before sharing a resource.
Account access
Find orders and saved resources using the email you used at checkout.
Contact support
Include your order number and the resource title so we can help quickly.
How do digital downloads work?
After a successful payment, your files appear in your account library and an order email is sent to the purchase address.
What does a single-classroom licence cover?
One purchase is licensed to one educator for use with their own students. Sharing files with colleagues requires an additional licence.
Can I use resources for homeschooling?
Yes. A single-family homeschool may use the resource with children in that household.
What if a file will not open?
Check the format listed on the product page, re-download from your library, and contact support if the issue continues.
What does the satisfaction guarantee cover?
If a resource is not the right fit, contact us within 14 days of purchase. We will make it right with helpful support or a refund to your original payment method.